Your order will be delivered within 7 - 14 business days. Your glasses will usually reach you faster, but may take the full 14 business days depending on the complexity of the process. You will be notified of any delays. .
If you wish to return your glasses, follow the return instructions in the “return policy page” or contact us to do it for you. We accept it within 14 days of receipt for a refund, exchange, or store credit..
Your store credit will be sent to you via email up to 14 days from processing your returned item. Your credit does not expire and can be used any time.
Delivery+ offers you peace of mind with package protection for your orders at an affordable price ($1.99 for orders $100 and below, and 2% of your purchase for orders greater than $100). With Route+, you don't have to worry about what to do if your order is lost, stolen or broken. Simply file a claim to receive a refund or reorder your item(s).
